FREE SHIPPING ON DOMESTIC ORDERS

FAQ

What Payment Methods Do You Accept?

We accept all major credit cards (VISA, Mastercard, AMEX, Discover) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers or cash on delivery.

How Do I Change Or Cancel My Order?

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment promptly. 

Please note that any orders that have already been packed or shipped cannot be cancelled. 

When Will My Order Arrive?

Orders are processed within 2-3 from order receipt. Tracking info will be email directly to you once shipped.

What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately at: info@madebynewyork.com